Your Privacy Is Our Priority
Your personal information is fully secure at 111k — we manage your data with SSL encryption and strict data protection policies.
Summary of This Policy
This privacy policy ("Policy") describes how 111k ("we", "us", "Platform") collects, uses, stores, and protects your personal information when you use our website and services. Please read this policy carefully. By using 111k's services, you agree to the terms of this policy.
Data Collection
We only collect the information that is necessary — what is essential for providing the service.
Data Protection
Your information is stored with SSL encryption on secure servers.
No Third Parties
Your information is never sold or rented to third parties.
Your Rights
You can view, correct, or request deletion of your own information.
What Information We Collect
When you create an account, log in, or use any service at 111k, we may collect the following types of information.
a) Personal Identity Information
When you register at 111k or manage your account, we collect the following information:
- Full name
- Date of birth (for age verification — only users aged 21 or above may use the service)
- Valid mobile number
- Email address
- Residential address (where applicable)
- National ID or passport details (for KYC verification)
b) Financial Information
We collect the following financial information to process transactions:
- bKash, Nagad, Rocket mobile banking numbers
- Bank account number and bank name (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal records
We never store your full bank card number or PIN.
c) Technical Information
When you use our platform, some technical information is collected automatically:
- IP address
- Device type and operating system
- Browser type and version
- Page visit time and duration
- Cookie and session data
- Referral source (where you came from to reach our site)
d) Gaming Activity Information
To ensure responsible gaming and improve the platform's quality, we store information about your gaming activity — such as betting history, win/loss records, limits followed, and session duration.
Why We Use Your Information
111k uses your personal information only for specific and legitimate purposes. Those purposes are described in detail below:
1. Account Management & Verification
We use your information to verify your identity and age, keep your account secure, and prevent unauthorized access. This is part of our KYC (Know Your Customer) policy.
2. Financial Transaction Processing
Financial information is used to complete deposit and withdrawal transactions via bKash, Nagad, Rocket, and bank transfer. All transactions are conducted through secure channels.
3. Service Quality Improvement
Technical information is analyzed to improve 111k's games, interface, and overall user experience. This analysis is conducted on a fully anonymous basis.
4. Customer Support
Your account information is used to help our support team resolve any questions or issues you have. Our 24/7 live chat and email support relies on this information.
5. Fraud Prevention & Security
We monitor transaction and gaming data to detect and prevent suspicious activity, money laundering, and other forms of fraud. This is essential to protect all of our users.
6. Responsible Gaming
We use gaming activity information to monitor your gaming habits and, where needed, provide alerts and help set limits. This is part of our responsible gaming policy.
7. Communication & Notifications
We use your email and mobile number to send important account updates, transaction confirmations, and security alerts.
Cookies & Tracking Technologies
111k uses cookies and similar tracking technologies. Cookies are small data files stored in your browser.
Types of Cookies We Use
- Essential Cookies: These cookies are necessary to maintain login sessions and operate the platform's core functions. Without them, the service does not work properly.
- Functional Cookies: To remember your preferences and settings, such as language preference or game settings.
- Analytical Cookies: To analyze platform usage and improve service quality.
Cookie Controls
You can manage cookies through your browser settings. However, disabling essential cookies may disrupt some platform functions.
Data Sharing & Disclosure
111k never sells or commercially rents your personal information to third parties. However, we may disclose information in the following limited circumstances:
a) Service Provider Partners
We work with trusted partners for payment processing (bKash, Nagad, Rocket, and banks), technology infrastructure, and security services. These partners may only use information for the specific service they provide, and they are bound by strict confidentiality agreements.
b) Legal Obligations
We may be required to disclose necessary information in response to applicable laws in Bangladesh, court orders, or lawful requests from government authorities.
c) Fraud & Crime Prevention
Information may be shared with relevant authorities to prevent financial fraud, money laundering, or other criminal activity.
d) Business Changes
If 111k undergoes a merger, acquisition, or asset sale, your information may be transferred. We will notify you in advance if such an event occurs.
Outside of the above circumstances, 111k will never disclose your personal information without your consent.
Data Security Measures
111k applies industry-standard technical and administrative measures to protect your information. Our key security measures are:
SSL/TLS Encryption
All data transmitted between your browser and our servers is protected by SSL (Secure Socket Layer) encryption. This ensures that third parties cannot read or alter your information.
Data Storage Security
Information stored on our servers is kept in encrypted format. Sensitive data such as passwords is never stored directly — only in hashed format.
Access Controls
Access to your personal information is granted only to staff members who need it for their work. All staff are bound by confidentiality agreements.
Regular Security Audits
The security of our systems is regularly tested and evaluated. Any vulnerabilities are resolved quickly.
Two-Factor Authentication
Two-Factor Authentication (2FA) is available to enhance the security of your account.
However, complete security on the internet cannot be guaranteed. We strive to ensure the highest level of protection, but you are also responsible for keeping your account password and login details secure.
Data Retention Period
111k retains your personal information only for as long as necessary to provide the service or to meet legal obligations.
- Active Accounts: All information is retained for as long as the account remains active.
- Closed Accounts: Even after an account is closed, some information may be retained for a set period due to legal and regulatory obligations.
- Financial Records: Records of financial transactions may be retained for an extended period in accordance with applicable law.
- Technical Logs: Server logs and technical information are retained for a limited time and then deleted.
Your Rights
As a user of 111k, you have the following rights regarding your own information:
Right to Access
You have the right to know what information we hold about you. You can log in to your account and view most information from your profile settings.
Right to Correction
If any of your information is incorrect or incomplete, you have the right to have it corrected. Go to your profile settings to make corrections directly, or contact us.
Right to Deletion
In certain circumstances, you have the right to request that your personal information be deleted. However, some information may not be possible to delete due to legal obligations.
Right to Object to Processing
You have the right to object to the processing of your information for certain purposes, particularly in the case of marketing communications.
Right to Data Portability
You have the right to receive a copy of the information we hold about you in a structured, machine-readable format.
To exercise any of the above rights, contact us at: [email protected] — we provide support in Bengali and English, 24/7.
Protection of Minors
111k is strictly a platform for users aged 21 or above. We do not collect or process information from minors under any circumstances.
An age verification process is followed at the time of registration. If we become aware that someone under the age of 21 is using the platform, that account will be immediately closed and the associated information will be deleted.
If you believe that a minor you know is using 111k, please contact us.
Policy Changes
111k may update this privacy policy from time to time. If significant changes are made to the policy, we will notify you in the following ways:
- A clear notice will be displayed on the platform
- A notification will be sent to your registered email address
- The "Last Updated" date at the top of this page will change
If you continue using 111k after any changes, you will be considered to have agreed to the new policy. Therefore, it is recommended that you check this page regularly.
Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our dedicated privacy team will process your request as soon as possible.
- Email: [email protected]
- Live Chat: Available 24/7 in Bengali and English
Response times may vary depending on the type and complexity of the request. We give the highest importance to your privacy requests.
For more information, please visit our Terms & Conditions and Responsible Gaming pages.