Responsible Gaming Commitment
from 111k
111k believes entertainment should be enjoyable — not stressful. Learn about our tools and guidelines to keep your gaming safe and in control.
Gaming Should Be Fun, Not an Addiction
Online betting and casino games are a form of entertainment — but they stay enjoyable only when you know your limits. 111k always wants every user to play in a healthy, controlled environment.
Responsible gaming means more than just placing smaller bets — it means playing with awareness, staying within your budget, and seeking help when needed. On this page we provide the tools and advice that will help you stay on the right track.
- Set deposit and session limits
- Use the self-exclusion feature
- Contact the 24/7 support team
- For players aged 21+ only
Age Verification Is Mandatory
Only players aged 21 or above may open an account and play at 111k. Proof of age must be provided during account verification. Gaming by minors is strictly prohibited and is a core principle of our platform.
Our Protection Tools
111k provides a range of practical tools to help you keep your gaming under control.
Deposit Limit
You can set the maximum amount you deposit per day, per week, or per month. Once set, the limit takes effect immediately. Increasing the limit requires a 24-hour wait, but lowering it is instant.
Session Time Limit
Set a session time-out to control how long you play in one sitting. Once the set time is up, the platform will automatically log you out. A tired mind cannot make sound decisions — take a break.
Self-Exclusion
If you feel gaming is getting out of control, use self-exclusion — close your account for a set period (7 days, 30 days, 6 months) or permanently. No new account may be opened during this period.
24/7 Support
111k's support team is always ready to help with any responsible gaming questions or concerns. Chat with us in Bengali via live chat or send us an email. Our team will assist you with empathy and without judgement.
Gaming History Review
Your account holds a complete record of your gaming history and transactions. Review your spending patterns regularly and adjust your limits as needed. Information is the foundation of informed decisions.
Realistic Expectations
It is not realistic to expect a guaranteed income from gambling. Every game is random — winning and losing are both normal outcomes. Use 111k as a form of entertainment, not as a source of income.
Signs of Problematic Gaming
If you notice any of the following signs in yourself, pause and seek support. This is not a sign of weakness — it is a sign of self-awareness.
Warning Signs
- Repeatedly playing to try to recover lost money ("chasing losses")
- Trying to stop playing but failing to do so
- Lying to family or friends, or borrowing money from them, to fund gaming
- Feeling restless or irritable when unable to play
- Betting money meant for bills or everyday expenses
- Neglecting work, studies, or family
- Continuing to play while skipping sleep or meals
Steps to Seek Help
Know Yourself
Check the signs above against your own behaviour. Honestly assessing yourself is the first step.
Take a Temporary Break
Use 111k's time-out feature to step away from gaming for a period of time.
Talk to the Support Team
You can confidentially seek help via 111k's live chat or at [email protected].
Permanently Close Your Account If Needed
If you feel it is necessary, request a permanent account closure through self-exclusion.
Deposit & Withdrawal Policy
The minimum deposit at 111k is ৳300 and the minimum withdrawal is ৳1,000. Withdrawals are generally processed within 30 minutes to 3 hours.
Deposit Limit Management
You can set daily, weekly, and monthly deposit limits directly from your account. The minimum deposit is ৳300. Payment methods: bKash, Nagad, Rocket, and bank transfer.
- Lowering the limit takes effect immediately
- Increasing the limit requires a 24-hour wait
- Limits can be reviewed at any time
- Never deposit beyond your budget
Reality Check & Time-Out
After extended play, a reality check notification will remind you how long you have been playing and what your net result is.
- Time-out: from 24 hours up to 6 weeks
- Login is completely blocked during this period
- Email and promotional messages are paused
- Self-exclusion is always available as a permanent option
Minor Protection & Age Verification
111k strictly prohibits anyone under 21 from accessing the platform. Proof of age must be submitted when creating an account and before the first withdrawal. We believe this step is essential to building a safe and responsible gaming environment.
If there are children or teenagers in your household, use parental control software on your computer or mobile device. Do not share your account login details with anyone. If you suspect a minor is using your account, notify us immediately at [email protected].
- A national ID card or passport is required for account verification
- Large withdrawals are not processed before verification is complete
- Any irregularities found will result in the account being suspended
- For players aged 21+ only
Ensuring a safe environment is our responsibility
111k always places the safety of its users as the highest priority. Our platform is built on three pillars: SSL encryption, fair play, and responsible gaming policy.
Support & Contact
111k's support team is available seven days a week, twenty-four hours a day for any responsible gaming matters.
Live Chat
Talk to us directly in Bengali. Any day, any time — we are always available on live chat. Feel free to ask any question related to responsible gaming.
Email Support
For a more detailed discussion, email us at [email protected] — support is available in both Bengali and English.
Confidentiality Guaranteed
All conversations related to responsible gaming are completely confidential. Your conversation will remain strictly within the support team.
Common FAQs
Answers to frequently asked questions about responsible gaming.
Play Safe, Play Smart
Use our protection tools to keep your experience at 111k enjoyable. Check the FAQ if you have questions, or reach out to us directly for support.
More Pages on 111k
Learn about the other sections of 111k.