❓ Frequently Asked Questions
111k FAQ — Answers to all your questions
right here
Detailed questions and answers in English about bonuses, deposits, withdrawals, accounts, and security.
The questions that come up most often when using 111k are all gathered here in one place. From how to claim a bonus to depositing via bKash or Nagad, forgetting your password, or how long withdrawals take — you will find clear answers to everything below. If you cannot find what you are looking for, reach out via our 24/7 live chat or email.
Frequently Asked Questions
Find your question from the categories below.
Bonus Terms
The welcome bonus is added automatically the first time you deposit money into your account — no separate code needed. Deposit a minimum of ৳300 and you will receive a 100% match bonus up to ৳15,000. For example, if you deposit ৳1,000, an additional ৳1,000 bonus will be added and your total balance will be ৳2,000.
The 20x wagering requirement applies only to the bonus amount — not to the original deposit. Say you receive a ৳1,000 bonus; you would need to place a total of ৳1,000 × 20 = ৳20,000 in bets before you can withdraw winnings from that bonus. Once this requirement is met, you can withdraw at any time.
Bets placed on slots, crash games, fishing games, and most casino games generally count in full toward wagering. Live casino table games or sports betting may count at a different rate. Check the bonus section of your account or confirm with the support team to see how much each game contributes.
Yes, cancelling a bonus is possible. Contact the support team via live chat or by emailing [email protected] and they will remove the bonus. Keep in mind — if you cancel a bonus, any winnings earned from that bonus will also be forfeited. Read the terms and conditions carefully before making a decision.
The welcome bonus cap is ৳15,000. That means even if you deposit ৳32,000 or more, the bonus will be ৳15,000 at most, and your total balance will be ৳47,000. This offer does not give a bonus above ৳15,000.
Security & Privacy
Never. No 111k employee or support representative will ever ask for your OTP, bKash PIN, Nagad PIN, or bank password. If anyone asks for these, they are a fraudster. End the chat immediately and report it to [email protected].
Use a password of at least 12 characters that combines uppercase and lowercase letters, numbers, and special characters (such as @, #, !). Avoid your own name, date of birth, or any easily guessable words. Do not reuse the same password elsewhere, and change it every few months.
If you think an unknown person has accessed your account — unusual transactions, a notification about an email change, or signs of a login from an unfamiliar device — contact live chat immediately. The support team will temporarily lock your account, review the situation, and help you recover it safely.
Always check that the address bar shows https://111k.lat and confirm the green padlock icon in your browser. Any slight difference in the URL (such as 111k-bet.com or 1llk.lat) means it is a fraudulent site. Never log in through links sent from fake profiles on social media. If in doubt, type the address directly into your browser.
111k protects all data transfers with SSL encryption, meaning your personal and financial information cannot be read by third parties. Data stored on servers is also encrypted. You can find full details on how information is collected and used in our privacy policy.
How to Deposit Money
Currently you can deposit via four methods: bKash, Nagad, Rocket and bank transfer. For bank transfers, major banks such as Dutch-Bangla Bank, Islami Bank, and BRAC Bank are generally accepted. The minimum deposit amount is ৳300 for all methods.
Log in to 111k, go to the Wallet section, and select "Deposit". Choose Nagad as the payment method, enter the amount, and send money from Nagad to the number shown. Copy the transaction ID and enter it on the platform. Your balance will usually update within a few minutes.
The minimum deposit amount is ৳300 for all payment methods. Attempts to deposit less than this amount will not be processed. You must also meet this minimum to receive the welcome bonus.
Occasionally there may be a short delay due to network issues. First wait 5–10 minutes and refresh the page. If it still does not appear, contact live chat or [email protected] with your payment transaction ID or screenshot — the team will resolve it quickly.
Member Account
Go to the 111k Login page and fill in the registration form with your name, mobile number, and password. You must be 21 years of age or older. Once your details are verified, your account will be activated and you will receive the welcome bonus as soon as you make your first deposit.
Click the "Forgot password" option on the login page. Enter your registered mobile number or email and a verification code will be sent. Use that code to set a new password. If you have trouble, ask for help via live chat — the team will assist you after confirming your identity.
Yes, just go to 111k.lat in any browser on any device, enter your username and password, and you will be logged in. The first time you access from a new device there may be a verification step — a code will be sent to your registered number and entering it will complete the login.
This can happen for a few reasons: Caps Lock being on, extra spaces before or after the password, or your browser cache storing outdated information. Try clearing your browser cache and attempting again, or use a different browser or incognito mode. If the problem persists, let the live chat team know.
No. Only one account per person is allowed. If multiple accounts are found, all of them may be closed and any remaining balance may be forfeited. If you have trouble accessing an existing account, contact the support team rather than opening a new one.
Withdrawals
The minimum withdrawal amount is ৳1,000. Requests to withdraw less than this will not be processed. Before withdrawing, make sure your main balance is sufficient and that the wagering requirement has been fully met.
Withdrawal requests are generally processed within 30 minutes to 3 hours. During busy periods or for bank transfers it may take a little longer. If there is an issue, provide the transaction ID to the support team.
Yes, but only after the wagering requirement for the bonus has been fully met. For example, for a ৳1,000 bonus you need to complete a total of ৳20,000 in bets. Once the requirement is fulfilled, your winnings will be sent directly to your chosen payment method.
Yes. For security, withdrawals can only be made to a bKash, Nagad, Rocket, or bank account registered in your own name. Sending to someone else's account is not possible. This prevents fraud and keeps your money safe.
111k does not generally charge any additional fee on withdrawals. However, your mobile banking provider or bank may apply its own transaction fee — that is entirely governed by that provider's rules and is outside 111k's control. See our terms and conditions for the latest fee policy.
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